WOODENIFY Shipping Policy

Our Commitment:

We aim to deliver your handcrafted wooden products to you promptly and reliably.

Shipping Methods & Carriers:

Our products are dispatched via Parcelforce or Evri (formerly Hermes), ensuring a reliable, tracked delivery to your doorstep.
We use a tracked delivery service to deliver our products from Monday to Friday, except on Bank Holidays.
For any special delivery requirements or to report issues, please contact us promptly for assistance.

Order Tracking:

To receive full tracking details, kindly add a note to "Premiumwoodencrates" (the seller name) at the checkout and include your email and mobile number.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Deliveries can be rescheduled; however, delivery will only be attempted twice.

Delivery Times:

Standard delivery typically takes [e.g., 3-5] business days from the date of dispatch.
Delivery times may vary depending on the product and your location.
We aim to dispatch orders within [e.g., 1-2] business days of receiving them.
Personalized or custom-made items may require additional processing time.
If you require an item urgently, please contact us before placing an order.
We do not guarantee delivery dates.

Shipping Costs & Mainland UK:

Please take note that the delivery prices you see on our website are applicable only to the mainland UK.
Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery destination.
Shipping costs will be clearly displayed at checkout before you complete your purchase.
We may offer free shipping promotions from time to time; please check our website

1 for current offers.

Shipping to Remote/Offshore Locations:

If you are placing an order from outside the Mainland United Kingdom, there will be an additional premium charge, and the delivery times may extend up to 3 or 4 days above estimated delivery times, depending on the destination.

Delivery postcodes outside of mainland UK include Isle of Wight, Isle of Man, Scottish Highlands, Scottish Isles, Isle of Scilly, Ireland & Channel Islands.

When placing your order, please ensure that you select the Remote/Offshore Delivery Upgrade option to avoid any delay or confusion.

Delivery Issues:

Delivery postcodes outside of mainland UK include Isle of Wight, Isle of Man, Scottish Highlands, Scottish Isles, Isle of Scilly, Ireland & Channel Islands.

When placing your order, please ensure that you select the Remote/Offshore Delivery Upgrade option to avoid any delay or confusion.